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Fast and reliable deliveries for high-volume contract catering.
CASE STUDY

Fast and reliable deliveries for high-volume contract catering.

A contract catering company providing fresh and responsible meals across several regions faced logistical coordination challenges to meet large volumes with tight deadlines. Thanks to flexible fleet management and a 99.97% vehicle availability rate, the provider enabled smooth flow organization, ensuring pickups and deliveries even in urgent cases, mainly in central and eastern France. Sensitive shipments were delivered on time, with no service disruption.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Family-run contract catering business; major sites in Auvergne-Rhône-Alpes; supplying nurseries, schools, medical facilities, businesses, and home help organizations in several French regions.

Volume & seasonality

Average of 16 shipments per month with peaks during September-December period (+44%)

Units & packaging

EU pallets 120x80 cm, average 12 units per shipment, secured with tie-down straps and anti-slip mats, total per-shipment weight between 1,200 and 2,600 kg.

Delivery constraints

Fixed delivery times, tail lift, GPS tracking.

Targets

Reduce transit time by more than 4 hours, trucks available on demand

Objectives

Average transit time faster by 4-9h, average truck availability for 99.64% of orders, transport cost reduction of more than 11%
7
 h
Saint-Quentin-Fallavier→Troyes transit time
587
 €
Example job price (Premium)
191
Number of transports in 2025
99.72%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Quentin-Fallavier
Troyes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
587
 €
Saint-Quentin-Fallavier
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
648
 €
Saint-Quentin-Fallavier
Niort
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
25
 h
701
 €
Saint-Quentin-Fallavier
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
343
 €
Saint-Quentin-Fallavier
Norderstedt
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
20
 h
595
 €
Saint-Quentin-Fallavier
Alkmaar
5x palette EU, 120x80 cm, 900 kg
VAN
17
 h
959
 €
Troyes
Nice
Niort
Paris
Norderstedt
Alkmaar
Saint-Quentin-Fallavier

Before/after (last 6 months)

-0,09
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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