A contract catering company providing fresh and responsible meals across several regions faced logistical coordination challenges to meet large volumes with tight deadlines. Thanks to flexible fleet management and a 99.97% vehicle availability rate, the provider enabled smooth flow organization, ensuring pickups and deliveries even in urgent cases, mainly in central and eastern France. Sensitive shipments were delivered on time, with no service disruption.

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Family-run contract catering business; major sites in Auvergne-Rhône-Alpes; supplying nurseries, schools, medical facilities, businesses, and home help organizations in several French regions.
Average of 16 shipments per month with peaks during September-December period (+44%)
EU pallets 120x80 cm, average 12 units per shipment, secured with tie-down straps and anti-slip mats, total per-shipment weight between 1,200 and 2,600 kg.
Fixed delivery times, tail lift, GPS tracking.
Reduce transit time by more than 4 hours, trucks available on demand
Average transit time faster by 4-9h, average truck availability for 99.64% of orders, transport cost reduction of more than 11%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Saint-Quentin-Fallavier → Troyes | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 7 h | 587 € |
Saint-Quentin-Fallavier → Nice | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 8 h | 648 € |
Saint-Quentin-Fallavier → Niort | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 25 h | 701 € |
Saint-Quentin-Fallavier → Paris | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 8 h | 343 € |
Saint-Quentin-Fallavier → Norderstedt | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 20 h | 595 € |
Saint-Quentin-Fallavier → Alkmaar | 5x palette EU, 120x80 cm, 900 kg | VAN | 17 h | 959 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In case of significant delay due to our fault, the freight can be refunded up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
We can arrange refrigerated vehicle transport for temperature-sensitive goods. Depending on the project, we combine refrigerated vehicles, 24/7 monitoring, and enhanced insurance coverage to secure the entire transport chain.
European countries
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