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Securing the supply of sensitive ingredients for collective catering in France.
CASE STUDY

Securing the supply of sensitive ingredients for collective catering in France.

An instant beverage manufacturer supplying hospitals, schools, and collective catering services faced stringent requirements for logistics reliability and the preservation of fragile goods. The diversity of delivery locations and the need to avoid any pallet damage required rigorous monitoring and a careful selection of carriers. Thanks to our multi-criteria verification process and a 99.97% damage-free delivery rate, shipments across France remain controlled, timely, and secure for every supply campaign.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of instant beverages and food powders; main site in Île-de-France; distribution to healthcare facilities, schools, and institutions throughout France.

Volume & seasonality

Average of 21 shipments per month with peaks during February-May period (+39%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,400 kg.

Delivery constraints

Same-day pickup, unloading assistance, delivery with mandatory advance call.

Targets

Eliminate delays, reduce transit time by more than 2 hours

Objectives

99.92% of shipments delivered on time, average transit 4-10 hours faster, transport cost reduction of over 18%
9
 h
Meudon→Nancy transit time
583
 €
Example job price (Premium)
143
Number of transports in 2025
99.92%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Meudon
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
583
 €
Meudon
Le Havre
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
6
 h
100
 €
Meudon
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
519
 €
Meudon
Reims
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
3
 h
293
 €
Meudon
Ulm
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
505
 €
Meudon
Willebroek
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
634
 €
Nancy
Le Havre
Roubaix
Reims
Ulm
Willebroek
Meudon

Before/after (last 6 months)

-0,25
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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