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Ensuring transport availability for national and European agri-food flows.
CASE STUDY

Ensuring transport availability for national and European agri-food flows.

As a food industry group specializing in the manufacture of fresh and frozen dough-based products, this company had to manage regular shipments of large volumes to retail and industrial customers in France and Europe. Production peaks, the need for rapid loading, and fluctuating destinations required high vehicle availability and flawless flexibility. DONE Deliveries ensured a vehicle availability rate of 99.98% and made it possible to load goods on the same day or the next day, even during peak season.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Agri-food producer of pizzas, galettes, quiches, and tarts; main site in Brittany (West of France); B2B distribution to retailers and industrial clients in France, Belgium, and Germany.

Volume & seasonality

Average of 8 shipments per month with peaks during the April-July period (+37%)

Units & packaging

EU pallets 120x80 cm, average shipments of 12 pallets, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Narrow time slots (7 am–11 am and 1 pm–4 pm), unloading assistance, secured parking areas.

Targets

Eliminate delays, trucks available on demand

Objectives

98.36% of shipments delivered on time, average truck availability for 99.64% of orders placed, transport cost reduction of over 15%
29
 h
Plescop→Valence transit time
1852
 €
Example job price (Premium)
165
Number of shipments in 2025
98.36%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Plescop
Valence
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
29
 h
1852
 €
Plescop
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
100
 €
Plescop
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
355
 €
Plescop
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
662
 €
Plescop
Amsterdam
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
18
 h
498
 €
Plescop
Alkmaar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
19
 h
585
 €
Valence
Bourges
Caen
Paris
Amsterdam
Alkmaar
Plescop

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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