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Maximum responsiveness for the secure transport of e-liquids to French distributors.
CASE STUDY

Maximum responsiveness for the secure transport of e-liquids to French distributors.

A specialist in the manufacture of premium e-liquids, this company must handle numerous regular shipments between its production site in Île-de-France and distributors across France. Managing order peaks and the need for uninterrupted delivery required high vehicle availability and rapid response to every urgent request. Thanks to direct access to a large fleet and a 99.96% vehicle availability rate, DONE Deliveries enabled agile logistics planning, even during sudden volume increases.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of e-liquids for electronic cigarettes; main site in Île-de-France; regular shipments to wholesalers and retailers in France.

Volume & seasonality

Average of 15 shipments per month with peaks during February-April period (+15%)

Units & packaging

EUR pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Fixed loading times, tailgate + pallet jack, secured parking areas.

Targets

Eliminate delays, trucks available on demand

Objectives

99.11% of shipments delivered on time, average truck availability for 99.6% of orders placed, transport cost reduction of over 18%
3
 h
Meudon→Le Mans transit time
50
 €
Example job price (Premium)
180
Number of transports in 2025
99.11%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Meudon
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
3
 h
50
 €
Meudon
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
50
 €
Meudon
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
6
 h
634
 €
Meudon
Chartres
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
2
 h
217
 €
Meudon
 Cottbus
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
19
 h
651
 €
Meudon
Kelsterbach
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
24
 h
955
 €
Le Mans
Tours
Metz
Chartres
 Cottbus
Kelsterbach
Meudon

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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