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Streamlining B2B dairy product delivery with an expert transport team.
CASE STUDY

Streamlining B2B dairy product delivery with an expert transport team.

A food industry player specializing in organic dairy trading needed to ensure regular and flawless deliveries to its distributor partners in France and neighboring countries. The challenges involved controlling delivery windows, managing volume during peak season, and preventing incidents with fragile products. DONE Deliveries met this challenge through the support of its expert teams, providing dedicated follow-up, fast execution, and stable flows even during periods of high demand.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Organic dairy product food distributor; headquarters in Strasbourg; B2B flows to distributors and food chains in France, Belgium, and Germany.

Volume & seasonality

Average of 14 shipments per month, with peaks during May-July period (+45%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with load straps and anti-slip mats, total shipment weight between 1,200 and 2,900 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, secured parking.

Targets

Reduce transit time by more than 4h, enable transport visibility

Objectives

Average transit reduced by 4-10h, transport tracking and email notifications via the done space platform, transport cost savings of over 15%
16
 h
Eckbolsheim→Perpignan transit time
959
 €
Example job price (Premium)
102
Number of transports in 2025
99.77%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Eckbolsheim
Perpignan
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
959
 €
Eckbolsheim
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
17
 h
906
 €
Eckbolsheim
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
592
 €
Eckbolsheim
Chartres
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
606
 €
Eckbolsheim
Bruges
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
24
 h
977
 €
Eckbolsheim
Berlin
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
790
 €
Perpignan
Bordeaux
Arras
Chartres
Bruges
Berlin
Eckbolsheim

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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