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Ensuring on-time deliveries for event catering during high-demand periods.
CASE STUDY

Ensuring on-time deliveries for event catering during high-demand periods.

Specializing in event catering, this professional supplies stadiums and large venues during sports competitions and concerts. Their key logistics challenge: ensuring the rapid and secure delivery of fresh and sensitive goods, maintaining an unbroken flow throughout major events. The transport team leveraged its resources to provide a 99.97% vehicle availability rate and direct deliveries tailored to each event, ensuring every service is carried out within the deadlines set by organizers.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Event catering specialist; based in Île-de-France; serves major sports venues and entertainment halls nationwide.

Volume & seasonality

Average of 11 shipments per month with peaks in September-October (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 950 and 2,400 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, all-risk insurance.

Targets

Immediate access to POD/CMR, transit time reduced by over 2h

Objectives

All documents available on the DONE Space platform, average transit time accelerated by 4-12h, transport cost reduction by over 9%
12
 h
Bordeaux→Besancon transit time
792
 €
Example job price (Premium)
188
Number of shipments in 2025
99.36%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Besancon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
792
 €
Bordeaux
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
754
 €
Bordeaux
Nantes
8x palette EU, 120x80 cm, 5 100 kg
Porteur
8
 h
725
 €
Bordeaux
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
513
 €
Bordeaux
Bologna
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
20
 h
653
 €
Bordeaux
Dietzenbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
19
 h
961
 €
Besancon
Valence
Nantes
Nice
Bologna
Dietzenbach
Bordeaux

Before/after (last 6 months)

-0,16
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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