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Securing every delivery of gourmet products to premium clubs in France and Europe.
This distributor, specializing in high-end gourmet products, sources from renowned artisans and producers to serve an exclusive clientele of enthusiasts and professionals. Their logistics challenges included handling fragile and high-value goods, the need for comprehensive insurance, and rapid support in case of incidents, while ensuring the security and tracking of shipments throughout France and Europe. Thanks to enhanced CMR insurance, freight insurance options, and full claims management, our teams enabled controlled delivery and optimal risk management.
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Client profile & transport requirements
Business
Premium gourmet product distributor; based in the Lyon region; deliveries to clubs, restaurants, and individuals in France and several European countries.
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Volume & seasonality
Average of 22 shipments per month with peaks during October-December (+21%)
Units & packaging
EUR pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and non-slip mats, total shipment weight from 1,000 to 2,400 kg.
Delivery constraints
Fixed delivery hours, tail lift, secure parking.
Targets
Enable transport visibility, immediate access to POD/CMR
Objectives
Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 17%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Nantes → Tarbes | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 24 h | 1387 € |
Nantes → Dijon | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 11 h | 716 € |
Nantes → Montauban | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 9 h | 669 € |
Nantes → Rennes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 2 h | 418 € |
Nantes → Eindhoven | 5x palette EU, 120x80 cm, 900 kg | VAN | 14 h | 762 € |
Nantes → Martorell | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 15 h | 523 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
