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Reliable logistics for frozen goods in retail, with 24/7 tracking and guaranteed punctuality.
CASE STUDY

Reliable logistics for frozen goods in retail, with 24/7 tracking and guaranteed punctuality.

Active in the frozen food sector, this manufacturer supplies leading retail chains with a wide range of products: fish, vegetables, potatoes, and ready meals. Faced with managing large flows, they needed traceability, strict compliance with time slots, and responsiveness during peak periods. Thanks to real-time tracking, 24/7 monitoring, and punctuality guarantees, DONE Deliveries ensured full control of B2B shipments throughout France, even during critical periods.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Major player in frozen food; industrial site in Hauts-de-France; B2B distribution to central purchasing offices and French logistics platforms.

Volume & seasonality

Average of 11 shipments per month, with peaks during October-February (+25%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,200 and 3,000 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Night delivery, tail lift, all-risk insurance.

Targets

Ensure transport visibility, reduce transit time by more than 3 hours

Objectives

Shipment tracking and email notifications via the DONE Space platform, average transit 4-11 hours faster, transport cost reduced by over 16%
8
 h
Paris→Roanne transit time
50
 €
Example job price (Premium)
172
Number of transports in 2025
98.81%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
50
 €
Paris
Dijon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
6
 h
630
 €
Paris
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
2
 h
232
 €
Paris
Lorient
8x palette EU, 120x80 cm, 5 100 kg
Porteur
11
 h
981
 €
Paris
Brussels
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
599
 €
Paris
Alkmaar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
686
 €
Roanne
Dijon
Chartres
Lorient
Brussels
Alkmaar
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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