Home
Securing sensitive food supplies for catering with a 99.95% damage-free delivery rate.
CASE STUDY

Securing sensitive food supplies for catering with a 99.95% damage-free delivery rate.

A catering company specializing in French cuisine in Nouvelle-Aquitaine needed to transport food and beverages under demanding safety and speed requirements. The fragility of these products required absolute control over the risk of damage during transport to ensure preparation quality. Thanks to a rigorous five-step carrier verification process, DONE Deliveries preserved the integrity of the goods across all regional flows.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Catering establishment specializing in French cuisine; main location in Nouvelle-Aquitaine; B2B deliveries to restaurants and distributors in the region and western France.

Volume & seasonality

Average of 13 shipments per month with peaks during April-July (+13%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,200 kg.

Delivery constraints

Same-day delivery, security cord for customs, delivery with mandatory advance call.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on DONE Space platform, 99.35% of shipments delivered on time, transport cost reduction of over 12%
28
 h
Bordeaux→Roubaix transit time
100
 €
Example job price (Premium)
78
Number of shipments in 2025
99.35%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Roubaix
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
28
 h
100
 €
Bordeaux
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
100
 €
Bordeaux
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
434
 €
Bordeaux
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
458
 €
Bordeaux
Stuttgart
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
18
 h
443
 €
Bordeaux
Amsterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
19
 h
508
 €
Roubaix
Angers
Arras
Marseille
Stuttgart
Amsterdam
Bordeaux

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options