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Record vehicle availability for B2B food supply in France.
CASE STUDY

Record vehicle availability for B2B food supply in France.

A leading food industry player, major supplier of specialties for out-of-home catering, needed to manage spikes in shipments to hundreds of outlets across France. Freshness requirements, diversity of destinations, and the scale of shipments made truck reactivity and availability critical, especially during peak demand periods. Thanks to a vehicle availability rate of 99.98%, the provider ensured rapid pickups and optimal flexibility, even in urgent situations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of food products for out-of-home catering; main site in Normandy; B2B deliveries to cafes, chains, and catering operators in France.

Volume & seasonality

Average of 9 shipments per month with peaks during March-June period (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,200 and 3,000 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed delivery times, unloading assistance, delivery requires mandatory pre-call.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 15%
4
 h
Saint-Lô→Caen transit time
100
 €
Example job price (Premium)
203
Number of transports in 2025
99.49%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Lô
Caen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
100
 €
Saint-Lô
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
100
 €
Saint-Lô
Limoges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
10
 h
716
 €
Saint-Lô
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
451
 €
Saint-Lô
Dortmund
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
14
 h
779
 €
Saint-Lô
Getafe
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
48
 h
1258
 €
Caen
Lille
Limoges
Mulhouse
Dortmund
Getafe
Saint-Lô

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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