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Reliability and traceability for fresh vegetable flows in Europe.
CASE STUDY

Reliability and traceability for fresh vegetable flows in Europe.

A vegetable and salad processing company supplying large retailers and out-of-home catering needed to guarantee punctuality and visibility for its sensitive B2B shipments between southern France and Western Europe. Key challenges included avoiding cold chain breaks, delays, and delivery disputes during peak seasonal periods. Thanks to 24/7 Track & Trace supervision, real-time updates, and proactive deadline management, our transport team ensured compliance and on-time deliveries within tight schedules.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial specialist in ready-to-use vegetables and salads; main site located in Occitanie region; regular B2B deliveries to industrial sites and logistics platforms in France, Spain, Belgium, and Germany.

Volume & seasonality

Average of 20 shipments per month, with peaks in the April–July period (+11%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, GPS tracking.

Targets

Eliminate delays, trucks available on demand

Objectives

98.84% of shipments delivered on time, average truck availability for 99.76% of orders placed, transport cost reduction by more than 11%
7
 h
Avignon→Perpignan transit time
725
 €
Example job price (Premium)
189
Number of transports in 2025
98.84%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Avignon
Perpignan
8x palette EU, 120x80 cm, 5 100 kg
Porteur
7
 h
725
 €
Avignon
Vannes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
30
 h
100
 €
Avignon
Niort
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
392
 €
Avignon
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
514
 €
Avignon
Alkmaar
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
21
 h
612
 €
Avignon
Zwolle
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
20
 h
518
 €
Perpignan
Vannes
Niort
Cannes
Alkmaar
Zwolle
Avignon

Before/after (last 6 months)

-0,11
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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