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Maximum availability for refrigerated food distribution in France.
CASE STUDY

Maximum availability for refrigerated food distribution in France.

A company in the food industry, specialized in the distribution of fresh products, faced urgent transport needs between producers and sales points across France. Thanks to rapid vehicle availability, the logistics provider was able to ensure regular flow coverage—even during peak periods—while maintaining the cold chain. Vehicle availability feedback at 99.97% was crucial to secure seasonal deliveries and meet the requirements of national distribution networks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in plant-based food products; main logistics site in Île-de-France; regular shipments to mass retail and foodservice throughout France.

Volume & seasonality

Average of 10 shipments per month, with peaks during June-September (+32%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, lashing straps and non-slip mats, total shipment weight between 950 and 2,200 kg.

Delivery constraints

Same-day pickup, loading assistance, GPS tracking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.9% of shipments delivered on time, shipment tracking and email notifications via the Done Space platform, transport cost reduction of over 9%
11
 h
Paris→Montauban transit time
50
 €
Example job price (Premium)
126
Number of transports in 2025
99.9%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Montauban
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
50
 €
Paris
Besancon
16x palette EU, 120x80 cm, 7 400 kg
Porteur
9
 h
894
 €
Paris
Perpignan
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
14
 h
870
 €
Paris
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
373
 €
Paris
Malaga
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
31
 h
1015
 €
Paris
Mainz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
386
 €
Montauban
Besancon
Perpignan
Annecy
Malaga
Mainz
Paris

Before/after (last 6 months)

-0,09
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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