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Ensure vehicle availability for specialty coffee logistics to business clients.
CASE STUDY

Ensure vehicle availability for specialty coffee logistics to business clients.

This specialty coffee roaster, based in the Île-de-France region, faced challenges in responsiveness and capacity when delivering sensitive goods to restaurants and business partners across France. Our transport team provided a solution guaranteeing 99.97% vehicle availability, enabling fast pick-ups and deliveries, even for last-minute requests, without compromising safety or their ethical commitments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialty coffee roaster committed to regenerative agriculture; main site in Île-de-France; deliveries to restaurant professionals and companies within the French market.

Volume & seasonality

Average of 11 shipments per month, with peaks during the April-July period (+37%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment from 900 to 1,400 kg, securing with tie-down straps and anti-slip mats.

Delivery constraints

Fixed delivery hours, tail lift, fast POD.

Targets

Over 4 hours reduction in transit time, trucks available on demand

Objectives

Average transit faster by 4–5 hours, average truck availability for 99.59% of orders placed, transport cost reduced by more than 13%
9
 h
Paris→Nantes transit time
100
 €
Example job price (Premium)
79
Number of transports in 2025
99.61%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
100
 €
Paris
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
825
 €
Paris
Auxerre
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
5
 h
430
 €
Paris
Limoges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
662
 €
Paris
Rotterdam
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
384
 €
Paris
Getafe
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
22
 h
757
 €
Nantes
Toulouse
Auxerre
Limoges
Rotterdam
Getafe
Paris

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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