This specialty coffee roaster, based in the Île-de-France region, faced challenges in responsiveness and capacity when delivering sensitive goods to restaurants and business partners across France. Our transport team provided a solution guaranteeing 99.97% vehicle availability, enabling fast pick-ups and deliveries, even for last-minute requests, without compromising safety or their ethical commitments.

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Specialty coffee roaster committed to regenerative agriculture; main site in Île-de-France; deliveries to restaurant professionals and companies within the French market.
Average of 11 shipments per month, with peaks during the April-July period (+37%)
EU pallets 120x80 cm, 12 units per shipment, total weight per shipment from 900 to 1,400 kg, securing with tie-down straps and anti-slip mats.
Fixed delivery hours, tail lift, fast POD.
Over 4 hours reduction in transit time, trucks available on demand
Average transit faster by 4–5 hours, average truck availability for 99.59% of orders placed, transport cost reduced by more than 13%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Nantes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 9 h | 100 € |
Paris → Toulouse | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 12 h | 825 € |
Paris → Auxerre | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 5 h | 430 € |
Paris → Limoges | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 7 h | 662 € |
Paris → Rotterdam | 2x palette EU, 120x80 cm, 300 kg | VAN | 9 h | 384 € |
Paris → Getafe | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 22 h | 757 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to reach a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Every shipment is tracked 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of a significant delay caused by us, freight can be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)