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Secure logistics for high-tech products, toys, and gaming to European retailers.
CASE STUDY

Secure logistics for high-tech products, toys, and gaming to European retailers.

A distributor specializing in multimedia products, toys, and retro-gaming equipment, this professional had to meet strong B2B demand from clients requiring reliable shipping and a high level of protection for high-value or fragile goods. Through rigorous carrier selection and precise tracking, shipments achieve a 99.97% damage-free delivery rate with regular flows to France and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of licensed electronics, toys, and gaming equipment; based in Île-de-France, focused on deliveries to France, Belgium, and Germany.

Volume & seasonality

An average of 16 shipments per month with peaks during June-September (+31%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment 1,000 to 2,800 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed loading times, tail lift, delivery with mandatory advance call.

Targets

Enable transport visibility, reduce transit time by over 3 hours

Objectives

Transport tracking and email notifications on the DONE Space platform, average transit faster by 4-10 hours, transport cost reduction over 13%
2
 h
Angers→Le Mans transit time
50
 €
Example job price (Premium)
118
Number of transports in 2025
98.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Angers
Le Mans
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
2
 h
50
 €
Angers
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
6
 h
675
 €
Angers
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
455
 €
Angers
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
714
 €
Angers
Piacenza
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
32
 h
1030
 €
Angers
Etten-Leur
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
485
 €
Le Mans
Le Havre
Montpellier
Toulouse
Piacenza
Etten-Leur
Angers

Before/after (last 6 months)

-0,23
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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