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Vehicle availability and logistics reactivity for pastry distribution in Europe.
CASE STUDY

Vehicle availability and logistics reactivity for pastry distribution in Europe.

A European manufacturer of premium pastries, operating in the food industry for over a century, needed to ensure reliable and fast distribution of their fragile goods to large retailers and the food service sector. In the face of major demand fluctuations and strict freshness requirements, the proposed solution relied on a 99.97% vehicle availability rate, allowing for same-day or next-day pickups, even during peak periods or for urgent needs in France and Belgium. This flexible system secured the supply of sensitive products while meeting the high expectations of distributors.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist pastry manufacturer; main production in Brittany; B2B deliveries to France and Belgium.

Volume & seasonality

An average of 18 shipments per month with peaks during September-December (+23%)

Units & packaging

EUR pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, secure parking lots.

Targets

Immediate access to the POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduced by more than 18%
12
 h
Pons→Strasbourg transit time
328
 €
Example job price (Premium)
97
Number of transports in 2025
99.85%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pons
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
328
 €
Pons
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
22
 h
373
 €
Pons
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
315
 €
Pons
Bordeaux
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
13
 h
271
 €
Pons
Ciampino
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
251
 €
Pons
Piacenza
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
238
 €
Strasbourg
Valence
Cannes
Bordeaux
Ciampino
Piacenza
Pons

Before/after (last 6 months)

-0,1
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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