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Secure B2B food supply with controlled logistics and expert service.
CASE STUDY

Secure B2B food supply with controlled logistics and expert service.

A major player in food distribution for restaurant professionals, this distributor needed to ensure the reliability of its goods flows, particularly during periods of high demand fluctuation. To meet these challenges, the carrier provided a network of secured vehicles and a dedicated customer service, enabling anticipation of unforeseen events and guaranteeing product availability within required deadlines throughout France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Food distributor for restaurant professionals; network of sales outlets in the Auvergne-Rhône-Alpes region; supplies hotels, restaurants, bars, and associations in the French market.

Volume & seasonality

Average of 22 shipments per month with peaks during April-July period (+26%)

Units & packaging

EUR pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Night delivery, security cord for customs, fast POD.

Targets

Eliminate delays, trucks available on demand

Objectives

99.31% of shipments delivered on time, average truck availability for 99.6% of orders placed, transport cost reduction over 15%
17
 h
Perros-Guirec→Colmar transit time
836
 €
Example job price (Premium)
107
Number of shipments in 2025
99.31%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Perros-Guirec
Colmar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
17
 h
836
 €
Perros-Guirec
Niort
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
739
 €
Perros-Guirec
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
677
 €
Perros-Guirec
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
436
 €
Perros-Guirec
Munich
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
49
 h
1371
 €
Perros-Guirec
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
14
 h
740
 €
Colmar
Niort
Arras
Roanne
Munich
Brussels
Perros-Guirec

Before/after (last 6 months)

-0,24
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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