As a major distributor of premium teas, this beverage specialist requires logistics that are sensitive to the quality and diversity of its products. Challenges included managing mixed pallets, maintaining the integrity of goods, and protecting against humidity during transport to its stores and partners across Europe. Thanks to direct deliveries, suitable vehicles, and enhanced security protocols, our transport team ensured uninterrupted flows without reloading or damage, while preventing delays.

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Distributor of fine teas, accessories, and gifts; main site in Île-de-France; B2B deliveries to specialty stores and partners in France and Northern Europe.
Average of 24 shipments per month, with peaks during October-December period (+14%)
EU pallets 120x80 cm, 14 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 1,100 and 2,100 kg.
Narrow time slots (9 am–12 pm and 1 pm–4 pm), unloading assistance, all-risk insurance.
Trucks available on demand, enable transport visibility
Average truck availability for 99.62% of orders placed, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 9%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Troyes | 5x palette EU, 120x80 cm, 900 kg | VAN | 5 h | 100 € |
Paris → Nice | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 16 h | 944 € |
Paris → Roubaix | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 4 h | 504 € |
Paris → Cholet | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 9 h | 688 € |
Paris → Ulm | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 12 h | 775 € |
Paris → Turin | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 13 h | 522 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage in 37 European countries, a network of over 33,000 vetted vehicles, and real-time tracking via the DONE Space digital platform.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a rate of 99.2% on-time loading and 98.7% on-time delivery. In case of significant delay due to our fault, freight charges may be reimbursed up to 100%.
We use a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
We can arrange transport in refrigerated vehicles for temperature-sensitive products. Depending on the project, we combine refrigerated vehicles, 24/7 tracking, and enhanced insurance to secure the entire transport chain.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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