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Reliability and responsiveness in logistics for the distribution of traditional soaps in Europe.
CASE STUDY

Reliability and responsiveness in logistics for the distribution of traditional soaps in Europe.

A manufacturer of personal care and household cleaning products, specializing in traditional soap, faced with seasonal volume peaks and rapid delivery requirements for B2B distribution across Europe. Thanks to a strong vehicle network and 99.96% availability rate, DONE Deliveries ensured flexible and fast loading, even for last-minute requests, securing supply in numerous key markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of soaps and care/cleaning products; based in Provence; supplies retail chains, wholesalers, and specialized stores across France, Belgium, and Germany.

Volume & seasonality

Average of 9 shipments per month with peaks during May-July period (+12%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, total shipment weight between 1,200 and 2,400 kg, secured with tie-down straps and corner protectors.

Delivery constraints

Night delivery, tail lift, GPS tracking.

Targets

Ensure transport visibility, immediate access to POD/CMR.

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on DONE Space, transport cost reduction of over 19%.
4
 h
Marseille→Nice transit time
513
 €
Example job price (Premium)
125
Number of transports in 2025
99.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
513
 €
Marseille
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
3
 h
529
 €
Marseille
Bourges
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
25
 h
761
 €
Marseille
Angers
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
15
 h
444
 €
Marseille
Genk
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
18
 h
605
 €
Marseille
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
17
 h
923
 €
Nice
Valence
Bourges
Angers
Genk
Maastricht
Marseille

Before/after (last 6 months)

-0,21
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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