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Ensure immediate vehicle availability for coffee and cocoa flows in France and Europe.
CASE STUDY

Ensure immediate vehicle availability for coffee and cocoa flows in France and Europe.

A food sector player specialized in supplying high-quality coffee and cocoa, this client relies on dependable logistics for shipments to artisans and roasters across Europe. Their challenge: streamlining pallet shipments from their warehouses, even during peak activity, with no risk of flow disruption or unexpected delays. Thanks to the provider's network, a vehicle availability rate of 99.96% enabled fast pickups, even for urgent requests, with same-day or next-day loading.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialty coffee and cocoa trader; based in Nouvelle-Aquitaine; deliveries to roasters and industrial clients in France and Western Europe.

Volume & seasonality

Average of 18 shipments per month with peaks during March-July period (+32%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Night delivery, loading assistance, all-risks insurance.

Targets

Eliminate delays, trucks available on demand

Objectives

98.59% of shipments delivered on time, average truck availability at 99.66% of orders placed, transport cost reduction of over 9%
9
 h
Aix-les-Bains→Tours transit time
475
 €
Example job price (Premium)
82
Number of transports in 2025
98.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-les-Bains
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
475
 €
Aix-les-Bains
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
810
 €
Aix-les-Bains
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
487
 €
Aix-les-Bains
Rennes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
27
 h
1092
 €
Aix-les-Bains
Bremen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
20
 h
970
 €
Aix-les-Bains
Hamburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
22
 h
1020
 €
Tours
Orleans
Perpignan
Rennes
Bremen
Hamburg
Aix-les-Bains

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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