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Ensuring freshness and punctuality of halal food deliveries throughout France.
CASE STUDY

Ensuring freshness and punctuality of halal food deliveries throughout France.

A food distributor specializing in supplying halal products to foodservice professionals was facing major challenges with punctuality and tracking for its national shipments, especially during peak demand periods. Thanks to real-time 24/7 supervision by Track & Trace experts and punctuality warranty, each delivery is orchestrated with visibility and precision, minimizing shortages and securing supplies in all major French cities.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of halal food products for out-of-home catering; operating mainly from Hauts-de-France; regular supplies to restaurants, caterers, and collective establishments throughout France.

Volume & seasonality

Average of 8 shipments per month with peaks during May-July period (+34%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,800 kg.

Delivery constraints

Narrow time windows (6 am–10 am and 1 pm–4 pm), security rope for customs, secured parking lots.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability at 99.66% of placed orders, all documents available on the done space platform, transport cost reduction by more than 10%
11
 h
Lille→Angers transit time
100
 €
Example job price (Premium)
153
Number of transports in 2025
99.74%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Angers
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
11
 h
100
 €
Lille
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
908
 €
Lille
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
14
 h
974
 €
Lille
Strasbourg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
638
 €
Lille
Magdeburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
414
 €
Lille
Hamburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
788
 €
Angers
Marseille
Bordeaux
Strasbourg
Magdeburg
Hamburg
Lille

Before/after (last 6 months)

-0,15
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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