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Securing premium flavor logistics for European hospitality.
CASE STUDY

Securing premium flavor logistics for European hospitality.

A key player in beverage flavoring for hospitality professionals, this French manufacturer faces extreme reliability requirements during high-volume distribution campaigns. Thanks to strict carrier control and a five-step verification process, the transport provider achieved a 99.96% damage-free delivery rate while protecting the security and integrity of high-value, sensitive goods destined for major European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of aromatic solutions for beverages and cocktails; main site in Centre-Val de Loire; B2B deliveries to Western and Central Europe.

Volume & seasonality

Average of 19 shipments per month with peaks during August-October (+12%)

Units & packaging

Euro pallets 120x80 cm, 12 units per shipment, securing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Narrow time slots (8 a.m.–12 p.m. and 1 p.m.–5 p.m.), tail lift + pallet truck, delivery with mandatory pre-call.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.08% of shipments delivered on time, transport cost reduction over 9%
8
 h
Bourges→Toulouse transit time
628
 €
Example job price (Premium)
97
Number of transports in 2025
99.08%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bourges
Toulouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
628
 €
Bourges
Roubaix
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
394
 €
Bourges
Besancon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
565
 €
Bourges
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
620
 €
Bourges
Mainz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
503
 €
Bourges
Brussels
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
25
 h
584
 €
Toulouse
Roubaix
Besancon
Bordeaux
Mainz
Brussels
Bourges

Before/after (last 6 months)

-0,08
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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