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99.6% vehicle availability to secure B2B deliveries in chocolate and pastry.
CASE STUDY

99.6% vehicle availability to secure B2B deliveries in chocolate and pastry.

Specialized in the manufacturing and distribution of high-end chocolate and pastry products, this premium producer manages a network of boutiques in Western France. To quickly supply its sales outlets and ensure smooth restocking, the transport provider offered same-day or next-day loading. Flexibility and 99.98% vehicle availability delivered a reliable solution to responsiveness challenges, especially during peak local demand periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of chocolate and pastry products; main site near Nantes; distribution to specialty boutiques in Pays de la Loire and Brittany.

Volume & seasonality

Average of 16 shipments per month with peaks in November-December (+21%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, total shipment weight between 800 and 2,200 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Narrow delivery windows (7 am–12 pm and 1 pm–4 pm), security rope for customs, delivery with mandatory advance call.

Targets

Enable transport visibility, eliminate delays

Objectives

Shipment tracking and email notifications via the DONE Space platform, 99.65% on-time deliveries, transport cost reduction of over 15%
11
 h
Nantes→Lille transit time
675
 €
Example job price (Premium)
145
Number of shipments in 2025
99.65%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
675
 €
Nantes
Roanne
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
10
 h
640
 €
Nantes
Tourcoing
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
363
 €
Nantes
Strasbourg
5x palette EU, 120x80 cm, 900 kg
VAN
14
 h
750
 €
Nantes
Frankfurt am Main
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
31
 h
1520
 €
Nantes
Malaga
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
27
 h
1344
 €
Lille
Roanne
Tourcoing
Strasbourg
Frankfurt am Main
Malaga
Nantes

Before/after (last 6 months)

-0,24
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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