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Ensuring vehicle availability for dietary supplement logistics in Europe.
CASE STUDY

Ensuring vehicle availability for dietary supplement logistics in Europe.

Active in the nutritional supplements sector, this manufacturer faces significant responsiveness requirements to meet the demands of distributors and healthcare professionals in several European countries. Order spikes and urgent shipments required the ability to secure a truck at very short notice, even during peak periods. By accessing an extensive network and achieving a vehicle availability rate of 99.96%, the provider ensured fast and reliable collections and deliveries without supply chain disruption.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of nutraceutical products; headquarters in Île-de-France; B2B distribution to pharmacies and healthcare partners in France, Belgium, Germany, Italy, Spain, Sweden, and Switzerland.

Volume & seasonality

Average of 17 shipments per month with spikes during March-June period (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 900 and 2,800 kg.

Delivery constraints

Night delivery, tail lift, mandatory pre-delivery call.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents are available on the DONE Space platform, average truck availability at 99.73% of orders placed, transport costs reduced by over 17%
2
 h
Nantes→Cholet transit time
250
 €
Example job price (Premium)
156
Number of transports in 2025
99.22%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
2
 h
250
 €
Nantes
Lille
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
389
 €
Nantes
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
546
 €
Nantes
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
626
 €
Nantes
Ghent
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
760
 €
Nantes
Piacenza
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
33
 h
1149
 €
Cholet
Lille
Reims
Besancon
Ghent
Piacenza
Nantes

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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