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Securing the logistics of premium dairy products in Île-de-France with a record rate of damage-free deliveries.
CASE STUDY

Securing the logistics of premium dairy products in Île-de-France with a record rate of damage-free deliveries.

A leading B2B player in premium dairy products delivers cheeses, specialty dairy items, and plant-based alternatives daily to a demanding gastronomic clientele. Their logistics challenges included reliable transport of fragile, high-value goods, minimizing damage risks, and ensuring responsiveness during peak periods. Through strict carrier selection and continuous monitoring, the provider achieved a damage-free delivery rate of 99.96%, while ensuring strict adherence to delivery schedules in Île-de-France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Wholesaler of dairy products, cheeses, and vegan specialties; business mainly based in Île-de-France; B2B deliveries to restaurants, specialty retailers, and Parisian gastronomy professionals.

Volume & seasonality

An average of 17 shipments per month with peaks during October-December (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and non-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Same-day delivery, tail lift, GPS tracking.

Targets

Enabling transport visibility, reducing transit time by more than 4 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, faster average transit by 4-7 hours, over 13% reduction in transport costs
26
 h
Paris→Montpellier transit time
803
 €
Example job price (Premium)
134
Number of transports in 2025
99.04%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
26
 h
803
 €
Paris
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
3
 h
447
 €
Paris
Bourges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
314
 €
Paris
Grenoble
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
23
 h
710
 €
Paris
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
738
 €
Paris
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
16
 h
917
 €
Montpellier
Arras
Bourges
Grenoble
Magdeburg
Piacenza
Paris

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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