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Meeting urgent e-liquid logistics needs with 99.6% vehicle availability.
CASE STUDY

Meeting urgent e-liquid logistics needs with 99.6% vehicle availability.

A European player in the e-liquid sector faced unexpected order spikes requiring rapid shipments to B2B networks across multiple countries. Thanks to access to a vast vehicle network and a 99.96% availability rate, the provider enabled loading and delivery of e-liquid pallets within very short timeframes, even for last-minute needs. Most shipments were destined for France and neighboring European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

European e-liquid specialist for vaping; operational headquarters in Île-de-France; B2B flows to distributors and wholesalers in France, Benelux, and the UK.

Volume & seasonality

Average of 9 shipments per month with peaks during April-July period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Narrow delivery windows (9 am–12 pm and 2 pm–5 pm), loading assistance, mandatory pre-call before delivery.

Targets

Reduce transit time by more than 4h, eliminate delays

Objectives

4-7h faster average transit, 99.5% of shipments delivered on time, reduce transport costs by over 16%
6
 h
Vitry-sur-Seine→Cholet transit time
709
 €
Example job price (Premium)
141
Number of transports in 2025
99.5%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vitry-sur-Seine
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
6
 h
709
 €
Vitry-sur-Seine
Rodez
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
782
 €
Vitry-sur-Seine
Montauban
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
484
 €
Vitry-sur-Seine
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
343
 €
Vitry-sur-Seine
Mainz
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
686
 €
Vitry-sur-Seine
Brussels
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
739
 €
Cholet
Rodez
Montauban
Nancy
Mainz
Brussels
Vitry-sur-Seine

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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