CASE STUDY

Ensuring national distribution of food supplies with extreme visibility and punctuality.

A major player in the distribution of food products and accessories for vending management, this professional serves restaurant chains, hotels, and operators across multiple French regions. The challenge: maintain rigorous tracking and on-time delivery for sensitive goods, both in steady flows and during seasonal peaks, with zero tolerance for shortages. Thanks to real-time tracking, 24/7 supervision by a dedicated team, and proactive incident management, DONE Deliveries achieved a high punctuality rate for flows between regional warehouses and points of sale.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Wholesaler of food supplies and accessories for vending and catering; operating from the Lyon area to sales and operational sites in Île-de-France, Provence, and Auvergne-Rhône-Alpes.

Volume & seasonality

An average of 13 shipments per month with peaks during March-June (+14%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight 1,100 to 2,900 kg.

Delivery constraints

Fixed loading hours, tail lift, delivery with mandatory prior call.

Targets

Reduce transit time by more than 4 hours, eliminate delays

Objectives

Average transit 4–8 hours faster, 99.74% of shipments delivered on time, more than 20% reduction in transport costs

Viry-Châtillon→Valence transit time

715

€

Example job price (Premium)

188

Number of transports in 2025

99.74%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Viry-Châtillon → Valence	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	9 h	715 €
Viry-Châtillon → Roanne	5x palette EU, 120x80 cm, 900 kg	VAN	10 h	100 €
Viry-Châtillon → Amiens	5x palette EU, 120x80 cm, 900 kg	VAN	4 h	478 €
Viry-Châtillon → Nantes	5x palette EU, 120x80 cm, 900 kg	VAN	7 h	722 €
Viry-Châtillon → Cologne	16x palette EU, 120x80 cm, 7 400 kg	Porteur	24 h	1040 €
Viry-Châtillon → Frankfurt am Main	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	10 h	654 €

Valence

Roanne

Amiens

Nantes

Cologne

Frankfurt am Main

Viry-Châtillon

Before/after (last 6 months)

-0,21

Cost per shipment

-6h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez