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Securing cold chain logistics for high value-added frozen meal flows in Europe.
CASE STUDY

Securing cold chain logistics for high value-added frozen meal flows in Europe.

A food industry company specializing in the production of premium frozen culinary solutions for distribution and foodservice was facing significant reliability challenges in managing sensitive flows, particularly in France and internationally. With the need for maximum vehicle availability, continuous monitoring, and strict temperature-controlled product protection, DONE Deliveries deployed its expertise: verified temperature-controlled fleet, 24/7 traceability, and a vehicle availability rate of 99.98%, ensuring the required safety and punctuality.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of ready meals and frozen culinary solutions in Normandy; B2B distribution to major retailers, frozen food specialists, and foodservice, mainly in France and Europe.

Volume & seasonality

Average of 22 shipments per month with peaks during September-December period (+33%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Fixed loading hours, loading assistance, GPS tracking.

Targets

Trucks available on demand, enabling transport visibility

Objectives

Average truck availability at 99.77% of orders placed, transport tracking and email notifications via done space platform, transport cost reduction by more than 9%
16
 h
Bayeux→Montpellier transit time
394
 €
Example job price (Premium)
97
Number of shipments in 2025
98.62%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bayeux
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
394
 €
Bayeux
Montauban
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
27
 h
100
 €
Bayeux
Roubaix
16x palette EU, 120x80 cm, 7 400 kg
Porteur
10
 h
707
 €
Bayeux
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
11
 h
605
 €
Bayeux
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
18
 h
753
 €
Bayeux
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
513
 €
Montpellier
Montauban
Roubaix
Bordeaux
Magdeburg
Tilburg
Bayeux

Before/after (last 6 months)

-0,09
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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