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Ensuring Vehicle Availability for Seasonal Logistics of Artisan Chocolates.
CASE STUDY

Ensuring Vehicle Availability for Seasonal Logistics of Artisan Chocolates.

This premium confectionery manufacturer, specializing in chocolates made from carefully controlled raw materials, faces significant logistics peaks during high-demand periods. The main challenge was to guarantee quick vehicle availability, even during peak activity, and to meet deadlines for sensitive deliveries throughout France and for export. Thanks to a vehicle availability rate of 99.97% and the provider’s responsiveness, the preparation and shipment of goods were secured, even at the last minute.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisan manufacturer of premium chocolates and confectionery; production based in southwest France; B2B distribution to specialist chains and premium stores in France and Europe.

Volume & seasonality

Average of 19 shipments per month with peaks during October–December (+31%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Narrow time windows (8 am–12 pm and 1 pm–3 pm), safety cord for customs, advance call required for delivery.

Targets

Enable transport visibility, reduce transit time by more than 4 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit shortened by 4–7 hours, transport cost reduced by more than 11%
4
 h
Albi→Perpignan transit time
530
 €
Example job price (Premium)
174
Number of transports in 2025
98.23%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Albi
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
530
 €
Albi
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
100
 €
Albi
Tourcoing
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
464
 €
Albi
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
449
 €
Albi
Coslada
8x palette EU, 120x80 cm, 5 100 kg
Porteur
28
 h
1403
 €
Albi
Eindhoven
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
19
 h
483
 €
Perpignan
Tarbes
Tourcoing
Nantes
Coslada
Eindhoven
Albi

Before/after (last 6 months)

-0,25
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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