CASE STUDY

Securing B2B distribution of premium confectionery in Europe through enhanced transport control.

A renowned fine confectionery player, specializing in artisanal praline and chocolate manufacturing, faces high requirements for delivering fragile, high-value goods to various European markets. The challenges included controlling damage rates, selecting reliable carriers, and ensuring security across the entire logistics chain. DONE Deliveries responded with a rigorous verification process and a 99.96% damage-free delivery rate, thus ensuring the quality and integrity of shipments to retailers and specialized partners.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of traditional confectionery and pralines; main production site in the Centre-Val de Loire region; B2B shipments to specialized retailers and distributors in France and Europe.

Volume & seasonality

An average of 8 shipments per month with peaks during October-December period (+41%)

Units & packaging

Euro pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight from 1,200 to 2,400 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, all-risk insurance.

Targets

Eliminate delays, reduce transit time by more than 3h

Objectives

98.85% of shipments delivered on time, average transit faster by 4-6h, transport cost reduced by more than 11%

Sury-en-Vaux→Vannes transit time

100

€

Example job price (Premium)

176

Number of shipments in 2025

98.85%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Sury-en-Vaux → Vannes	8x palette EU, 120x80 cm, 5 100 kg	Porteur	11 h	100 €
Sury-en-Vaux → Paris	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	4 h	485 €
Sury-en-Vaux → Annecy	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	8 h	595 €
Sury-en-Vaux → Colmar	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	9 h	317 €
Sury-en-Vaux → Coslada	2x palette EU, 120x80 cm, 300 kg	VAN	21 h	625 €
Sury-en-Vaux → Willebroek	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	10 h	650 €

Vannes

Paris

Annecy

Colmar

Coslada

Willebroek

Sury-en-Vaux

Before/after (last 6 months)

-0,24

Cost per shipment

-5h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez