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Ultra-reliable pan-European distribution for catering food, without internal fleet constraints.
CASE STUDY

Ultra-reliable pan-European distribution for catering food, without internal fleet constraints.

A major player in charcuterie and catering, this food producer needed to guarantee regular B2B deliveries and expand its flows to new markets in Europe, while maintaining freshness and traceability. By leveraging DONE Deliveries' pan-European network, they benefit from immediate coverage in 37 countries, a vehicle availability rate of 99.98%, and flexible shipment management, without immobilizing their own resources.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in charcuterie and catering products in Orléans; B2B supply to large retailers and specialized outlets in France and Western Europe.

Volume & seasonality

Average of 18 shipments per month with peaks during March-June period (+38%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 1,200 and 3,000 kg.

Delivery constraints

Fixed loading times, tail lift, all-risk insurance.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability for 99.8% of orders placed, 98.6% of shipments delivered on time, transport cost reduction of over 14%
4
 h
Noisy-le-Grand→Lille transit time
565
 €
Example job price (Premium)
171
Number of transports in 2025
98.6%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Noisy-le-Grand
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
565
 €
Noisy-le-Grand
Limoges
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
1551
 €
Noisy-le-Grand
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
556
 €
Noisy-le-Grand
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
462
 €
Noisy-le-Grand
Piacenza
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
16
 h
520
 €
Noisy-le-Grand
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
425
 €
Lille
Limoges
Roubaix
Nantes
Piacenza
Maastricht
Noisy-le-Grand

Before/after (last 6 months)

-0,16
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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