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Ensuring speed and availability for international logistics of fresh and frozen food products.
CASE STUDY

Ensuring speed and availability for international logistics of fresh and frozen food products.

A key player in the food trading sector manages a diverse portfolio of fresh, frozen, and dry products for multiple international markets. Facing urgency, variable destinations, and strict sanitary requirements, the transport provider leveraged its network to offer a flexible solution with a 99.97% vehicle availability rate, enabling fast loading—even for sensitive and seasonal shipments between France, Western Europe, and North Africa.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specializing in the export and import of fresh and frozen food products; headquartered in Île-de-France; B2B distribution to importers, manufacturers, and distributors in Europe, Africa, and Asia.

Volume & seasonality

Average of 13 shipments per month with peaks during March-July period (+12%)

Units & packaging

EUR pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,000 kg.

Delivery constraints

Narrow time windows (6 am–12 pm and 2 pm–5 pm), safety rope for customs, GPS tracking.

Targets

Reduce transit time by more than 3 hours, instant access to POD/CMR

Objectives

Average transit time faster by 4-12h, all documents available on the DONE Space platform, transport cost reduction of more than 20%
14
 h
Paris→Tarbes transit time
899
 €
Example job price (Premium)
106
Number of shipments in 2025
99.13%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
899
 €
Paris
Paris
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
1
 h
250
 €
Paris
Rennes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
8
 h
681
 €
Paris
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
752
 €
Paris
Milan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
16
 h
503
 €
Paris
Bremen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
14
 h
752
 €
Tarbes
Paris
Rennes
Montauban
Milan
Bremen
Paris

Before/after (last 6 months)

-0,13
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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