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Guaranteeing secure and on-time deliveries for B2B coffee logistics in Occitanie.
CASE STUDY

Guaranteeing secure and on-time deliveries for B2B coffee logistics in Occitanie.

A specialized coffee roaster based in Toulouse manages daily distribution of premium coffees to restaurant professionals and specialty shops. Faced with product protection requirements and the need to prevent supply disruptions, using direct, non-transfer transport has significantly reduced the risk of delays and damage to goods. By deploying suitable vehicles, deliveries are made within the specified timeframe throughout Occitanie and southwestern France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium coffee roaster; main workshop in Toulouse; supplies cafés, hotels, and specialty shops in southwestern France.

Volume & seasonality

Average of 23 shipments per month, with peaks during March to July (+40%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, tie-down straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Narrow delivery windows (8 a.m.–12 p.m. and 1 p.m.–4 p.m.), safety rope for customs, secure parking lots.

Targets

Eliminate delays, trucks available on demand

Objectives

98.55% of shipments delivered on time, average truck availability for 99.63% of all orders, transport cost reduction of over 16%
10
 h
Toulouse→Nice transit time
799
 €
Example job price (Premium)
127
Number of transports in 2025
98.55%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
10
 h
799
 €
Toulouse
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
630
 €
Toulouse
Niort
16x palette EU, 120x80 cm, 7 400 kg
Porteur
9
 h
959
 €
Toulouse
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
427
 €
Toulouse
Malaga
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
22
 h
1176
 €
Toulouse
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN
19
 h
894
 €
Nice
Montpellier
Niort
Tours
Malaga
Maastricht
Toulouse

Before/after (last 6 months)

-0,23
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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