A specialist in collective catering and hotel services for hospitals and care homes, this group needed to distribute food products and bio-cleaning solutions to numerous sites across France. Thanks to on-demand booking, immediate quotation, and flexible pricing, our transport team enabled advance planning for activity peaks, while ensuring on-time deliveries and the security of sensitive goods.

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Provider of collective catering and hotel services for the healthcare sector; regional headquarters in Lyon; regular flows to medical facilities in the Auvergne-Rhône-Alpes region and northern France.
Average of 11 shipments per month with peaks during February–April period (+18%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight from 1,800 to 3,200 kg.
Fixed loading hours, tail lift + pallet truck, all-risk insurance.
Enable transport visibility, immediate access to pod/cmr
Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 16%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lyon → Colmar | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 7 h | 682 € |
Lyon → Toulouse | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 9 h | 503 € |
Lyon → Montauban | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 10 h | 788 € |
Lyon → Nantes | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 12 h | 800 € |
Lyon → Stuttgart | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 11 h | 405 € |
Lyon → Berlin | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 21 h | 706 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and 98.7% on-time delivery rate. In the event of a major delay due to our fault, freight can be refunded up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate problems and keep you informed.
We can arrange transport with refrigerated vehicles for temperature-sensitive goods. Depending on the project, we combine refrigerated vehicles, 24/7 tracking, and enhanced insurance to secure the entire transport chain.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)