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Making ready-to-serve food logistics reliable and punctual across France.
CASE STUDY

Making ready-to-serve food logistics reliable and punctual across France.

A player in the food service sector specializing in the delivery of ready-to-eat products needed to ensure regular and punctual flows to B2B establishments, despite peak seasonal demand. Thanks to 24/7 tracking, proactive supervision by the Track & Trace team, and real-time notifications, DONE Deliveries optimized shipment visibility while guaranteeing delivery punctuality, notably in Île-de-France and the PACA region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Food service company specializing in premium brunches and meal trays; main activity in Île-de-France; distribution to hotels, offices, and event caterers throughout France.

Volume & seasonality

An average of 21 shipments per month with peaks during the April-July period (+24%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, shipment weight between 1,200 and 2,400 kg.

Delivery constraints

Narrow time windows (6 am–9 am and 1 pm–4 pm), loading assistance, delivery with mandatory prior call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.59% of orders placed, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 20%
12
 h
Mantes-la-Jolie→Rodez transit time
656
 €
Example job price (Premium)
167
Number of shipments in 2025
98.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mantes-la-Jolie
Rodez
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
656
 €
Mantes-la-Jolie
Rouen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
2
 h
173
 €
Mantes-la-Jolie
Nancy
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
10
 h
576
 €
Mantes-la-Jolie
Arras
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
215
 €
Mantes-la-Jolie
Girona
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
774
 €
Mantes-la-Jolie
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
554
 €
Rodez
Rouen
Nancy
Arras
Girona
Tilburg
Mantes-la-Jolie

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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