A specialist in supplying equipment and accessories for the restaurant and hotel industry managed B2B distribution of fragile and bulky products. Flow management required reliable deliveries without transshipment to ensure equipment integrity and minimize risks of damage during transport. Thanks to the provider's flexible fleet, orders could be efficiently and directly delivered to various locations in France and Western Europe.

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Supplier of kitchen and tableware equipment for the hospitality industry; main site in Île-de-France; B2B deliveries to hotels and restaurants across Western Europe.
Average of 24 shipments per month with peaks during the September-November period (+41%)
EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,200 and 2,800 kg, secured with lashing straps and anti-slip mats.
Same-day delivery, tail lift, GPS tracking.
Immediate access to POD/CMR, transit time reduced by over 4 hours
All documents available on the DONE Space platform, average transit faster by 4-11 hours, transport cost reduced by over 10%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Annecy → Grenoble | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 4 h | 100 € |
Annecy → Rouen | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 26 h | 690 € |
Annecy → Cholet | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 13 h | 749 € |
Annecy → Toulouse | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 11 h | 389 € |
Annecy → Genk | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 14 h | 449 € |
Annecy → Frankfurt am Main | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 12 h | 606 € |
Yes. This case illustrates our standard operating method: same-day or next-day loading, coverage of 37 European countries, a network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a compensation of €500.
We apply a five-step verification process: legal and compliance checks, insurance review, reputation assessment, performance history analysis, and assignment of an internal DONE score. This system enables us to achieve a damage-free delivery rate of 99.95%.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, at booking, an All-Risks Cargo insurance that covers nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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