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Direct, fast, and secure delivery of HoReCa equipment for European professionals.
CASE STUDY

Direct, fast, and secure delivery of HoReCa equipment for European professionals.

A specialist in supplying equipment and accessories for the restaurant and hotel industry managed B2B distribution of fragile and bulky products. Flow management required reliable deliveries without transshipment to ensure equipment integrity and minimize risks of damage during transport. Thanks to the provider's flexible fleet, orders could be efficiently and directly delivered to various locations in France and Western Europe.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of kitchen and tableware equipment for the hospitality industry; main site in Île-de-France; B2B deliveries to hotels and restaurants across Western Europe.

Volume & seasonality

Average of 24 shipments per month with peaks during the September-November period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,200 and 2,800 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Same-day delivery, tail lift, GPS tracking.

Targets

Immediate access to POD/CMR, transit time reduced by over 4 hours

Objectives

All documents available on the DONE Space platform, average transit faster by 4-11 hours, transport cost reduced by over 10%
4
 h
Annecy→Grenoble transit time
100
 €
Example job price (Premium)
189
Number of shipments in 2025
98.75%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Annecy
Grenoble
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
100
 €
Annecy
Rouen
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
26
 h
690
 €
Annecy
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
749
 €
Annecy
Toulouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
389
 €
Annecy
Genk
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
449
 €
Annecy
Frankfurt am Main
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
606
 €
Grenoble
Rouen
Cholet
Toulouse
Genk
Frankfurt am Main
Annecy

Before/after (last 6 months)

-0,25
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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