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Securing B2B distribution of fresh mushrooms under reliability and product integrity constraints.
An agri-food company specializing in mushroom cultivation and processing, this supplier had to meet strong demand for fresh pallet shipments to retailers and industrial companies across Europe. Due to the fragility and high added value of its goods, it was essential to ensure undamaged deliveries, even at high volumes and under tight deadlines. The logistics provider achieved a 99.98% undamaged delivery rate thanks to a strict carrier verification process and rigorous tracking up to receipt.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Agri-food producer and processor specializing in mushrooms; main site in Landes, Nouvelle-Aquitaine; B2B supply and deliveries to distribution networks, industry, and foodservice in France and Europe.
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Volume & seasonality
Average of 13 shipments per month with peaks during September-December (+14%)
Units & packaging
EU pallets 120x80 cm, average of 12 pallets per shipment, secured with straps and anti-slip mats, total weight per shipment between 1,100 and 2,800 kg.
Delivery constraints
Narrow time slots (6 am–9 am and 1 pm–4 pm), loading assistance, all-risk insurance.
Targets
Reduced transit time by more than 2 hours, trucks available on demand
Objectives
Transit time reduced by 4-11 hours on average, truck availability for 99.7% of orders, transport cost reduced by more than 18%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Dax → Niort | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 9 h | 633 € |
Dax → Reims | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 28 h | 100 € |
Dax → Cannes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 13 h | 815 € |
Dax → Strasbourg | 2x palette EU, 120x80 cm, 300 kg | VAN | 19 h | 496 € |
Dax → Hamburg | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 28 h | 801 € |
Dax → Magdeburg | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 29 h | 1346 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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