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24/7 Tracking and Guaranteed Punctuality for B2B Food Distribution in France.
CASE STUDY

24/7 Tracking and Guaranteed Punctuality for B2B Food Distribution in France.

A distributor specialized in Mediterranean and North African food products for professionals, this Marseille-based operator faced recurring challenges of tracking, visibility, and punctuality in its B2B deliveries across France. Thanks to our transport solution, continuous 24/7 monitoring, proactive notifications, and systematic control have ensured timely pickups and deliveries while providing enhanced security for sensitive shipments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Wholesale distributor of Mediterranean food products based in Marseille; B2B deliveries throughout France, focusing on restaurants, specialty retailers, and local shops.

Volume & seasonality

Average of 10 shipments per month with peaks during March-June (+39%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,200 kg.

Delivery constraints

Narrow time windows (7 am–11 am and 1 pm–5 pm), tail lift + pallet truck, GPS tracking.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.69% of shipments delivered on time, all documents available on the DONE Space platform, transport cost reduction over 18%
5
 h
Marseille→Cannes transit time
779
 €
Example job price (Premium)
178
Number of shipments in 2025
99.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Cannes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
5
 h
779
 €
Marseille
Nancy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
678
 €
Marseille
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
593
 €
Marseille
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
6
 h
291
 €
Marseille
Dortmund
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
19
 h
805
 €
Marseille
Frankfurt am Main
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
17
 h
717
 €
Cannes
Nancy
Annecy
Grenoble
Dortmund
Frankfurt am Main
Marseille

Before/after (last 6 months)

-0,13
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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