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Logistics responsiveness for connected food distribution in France.
CASE STUDY

Logistics responsiveness for connected food distribution in France.

An innovative player in the food sector, specializing in connected refrigeration solutions for restaurants and retailers, was facing critical challenges with the availability and urgency of sensitive equipment deliveries. DONE Deliveries provided near-instant loading capacity with a vehicle availability rate of 99.96%, enabling urgent launch or restocking needs for partners across France and major regional cities to be met.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in connected equipment for restaurant and food distribution; activity focused in the Toulouse area; deployment to professional operators in the French market.

Volume & seasonality

Average of 11 shipments per month with peaks during February-April (+39%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, securing straps and anti-slip mats, total shipment weight between 800 and 2,400 kg.

Delivery constraints

Fixed delivery times, safety rope for customs, GPS tracking.

Targets

Reduced transit time by more than 2 hours, trucks available on demand

Objectives

Average transit time reduced by 4-10 hours, average truck availability at 99.65% of orders placed, reduction in transport costs by over 15%
11
 h
Toulouse→Bourges transit time
100
 €
Example job price (Premium)
98
Number of transports in 2025
99.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
100
 €
Toulouse
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
3
 h
506
 €
Toulouse
Grenoble
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
669
 €
Toulouse
Metz
5x palette EU, 120x80 cm, 900 kg
VAN
16
 h
798
 €
Toulouse
Maastricht
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
33
 h
981
 €
Toulouse
Bruges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
17
 h
493
 €
Bourges
Tarbes
Grenoble
Metz
Maastricht
Bruges
Toulouse

Before/after (last 6 months)

-0,17
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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