A recognized player in the agri-food sector specializing in the production of high-end teas, the company faces high demands in punctuality and capacity to supply its professional clients in France and internationally. With guaranteed access to an extensive vehicle network with a 99.97% availability rate, the provider ensured fast loading even during peak periods, while meeting urgent delivery requirements to multiple European distributors.

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Producer of premium teas and infusions; main site in Île-de-France; B2B distribution to wholesalers, hotels, and specialty stores in France, Belgium, Germany, and other European markets.
Average of 13 shipments per month with peaks during October-December (+40%)
EU pallets 120x80 cm, 10 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.
Same-day pickup, security rope for customs, secure parking areas.
Enable transport visibility, reduction of transit time by over 4 hours
Transport tracking and email notifications on DONE Space platform, average transit time faster by 4-10 hours, transport cost reduction of over 19%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Poitiers → Annecy | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 25 h | 100 € |
Poitiers → Colmar | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 13 h | 50 € |
Poitiers → Roubaix | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 10 h | 683 € |
Poitiers → Bordeaux | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 4 h | 575 € |
Poitiers → Maastricht | 2x palette EU, 120x80 cm, 300 kg | VAN | 13 h | 419 € |
Poitiers → Madrid | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 30 h | 1293 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Every transport is monitored 24/7 by our Track & Trace department. We reach a ratio of 99.2% on-time loading and 98.7% on-time delivery. In case of significant delay due to our fault, freight can be reimbursed up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each step to anticipate issues and keep you informed.
By default, each transport is covered by the carrier's liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, when booking, 'all-risk' Cargo insurance covering almost the full value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)