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Vehicle availability and flexibility for B2B premium tea logistics in Europe.
CASE STUDY

Vehicle availability and flexibility for B2B premium tea logistics in Europe.

A recognized player in the agri-food sector specializing in the production of high-end teas, the company faces high demands in punctuality and capacity to supply its professional clients in France and internationally. With guaranteed access to an extensive vehicle network with a 99.97% availability rate, the provider ensured fast loading even during peak periods, while meeting urgent delivery requirements to multiple European distributors.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of premium teas and infusions; main site in Île-de-France; B2B distribution to wholesalers, hotels, and specialty stores in France, Belgium, Germany, and other European markets.

Volume & seasonality

Average of 13 shipments per month with peaks during October-December (+40%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Same-day pickup, security rope for customs, secure parking areas.

Targets

Enable transport visibility, reduction of transit time by over 4 hours

Objectives

Transport tracking and email notifications on DONE Space platform, average transit time faster by 4-10 hours, transport cost reduction of over 19%
25
 h
Poitiers→Annecy transit time
100
 €
Example job price (Premium)
72
Number of transports in 2025
99.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Poitiers
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
25
 h
100
 €
Poitiers
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
50
 €
Poitiers
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
10
 h
683
 €
Poitiers
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
575
 €
Poitiers
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
419
 €
Poitiers
Madrid
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
30
 h
1293
 €
Annecy
Colmar
Roubaix
Bordeaux
Maastricht
Madrid
Poitiers

Before/after (last 6 months)

-0,1
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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