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Secure delivery of premium biscuits through enhanced carrier verification.
CASE STUDY

Secure delivery of premium biscuits through enhanced carrier verification.

A food industry manufacturer specializing in high-end biscuits marketed in France needed to ensure the integrity and punctuality of its shipments while controlling the risk of damage to fragile, high-value goods. Through a rigorous carrier selection process, combined with precise tracking tools and a 99.96% damage-free delivery rate, DONE Deliveries secured reliable logistics flows to major distributors and specialty points of sale.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium biscuit manufacturer using selected ingredients; main site in Bourgogne-Franche-Comté; B2B distribution to supermarkets, fine grocery stores, and e-commerce operators in France.

Volume & seasonality

Average of 22 shipments per month with peaks during October-December (+34%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Fixed delivery hours, loading assistance, delivery with mandatory prior call.

Targets

Eliminate delays, trucks available on demand

Objectives

98.59% of shipments delivered on time, average truck availability at 99.66% of orders placed, transport cost reduction of over 12%
7
 h
Paris→Le Havre transit time
100
 €
Example job price (Premium)
180
Number of shipments in 2025
98.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
100
 €
Paris
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
6
 h
335
 €
Paris
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
624
 €
Paris
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
773
 €
Paris
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
937
 €
Paris
Ulm
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
26
 h
893
 €
Le Havre
Cholet
Lyon
Marseille
Piacenza
Ulm
Paris

Before/after (last 6 months)

-0,18
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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