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Ensuring reliable delivery of diet meals for B2B distribution in France.
CASE STUDY

Ensuring reliable delivery of diet meals for B2B distribution in France.

A food industry player specializing in preparing balanced meals delivered to businesses faced the challenge of ensuring supply punctuality and product freshness in a market sensitive to delays. Thanks to 24/7 monitoring by our dedicated Track & Trace team, real-time visibility, and proactive nationwide tour management, logistics flows achieved greater reliability regardless of B2B recipients’ delivery constraints.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in designing and delivering dietary food solutions; based in Île-de-France; B2B distribution to retail chains, healthcare professionals, and reseller networks throughout France.

Volume & seasonality

Average of 22 shipments per month with peaks during January-March period (+24%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 900 and 2,800 kg.

Delivery constraints

Fixed delivery times, tail lift, delivery with mandatory prior call.

Targets

Immediate access to POD/CMR, transit time reduced by more than 4 hours

Objectives

All documents available on the DONE Space platform, average transit time faster by 4-6 hours, transport costs reduced by over 19%
8
 h
Paris→Poitiers transit time
624
 €
Example job price (Premium)
173
Number of shipments in 2025
98.28%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
624
 €
Paris
Tours
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
561
 €
Paris
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
521
 €
Paris
Bourges
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
645
 €
Paris
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
366
 €
Paris
Antwerp
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
630
 €
Poitiers
Tours
Lille
Bourges
Maastricht
Antwerp
Paris

Before/after (last 6 months)

-0,22
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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