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Real-time visibility and punctuality for international agri-food logistics.
CASE STUDY

Real-time visibility and punctuality for international agri-food logistics.

A French manufacturer of fruit-based desserts, active in European and North African markets, needed to manage the rapid growth of its B2B flows while ensuring timely arrival of goods. With 24/7 monitoring, digital tracking, and punctuality guarantees for pickups and deliveries, the transport provider enabled reliable and transparent distribution, even during seasonal peaks to major retailers.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of fruit-based desserts and plant-based products; main industrial site in Provence-Alpes-Côte d’Azur; deliveries for retail chains in Europe and the Maghreb.

Volume & seasonality

Average of 9 shipments per month with peaks during May-September (+16%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total weight between 1,400 and 2,600 kg.

Delivery constraints

Fixed delivery times, loading assistance, delivery with mandatory prior call.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via DONE Space platform, average truck availability at 99.52% of orders, transport cost reduction of over 19%
11
 h
Carpentras→Besancon transit time
100
 €
Example job price (Premium)
142
Number of shipments in 2025
98.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Carpentras
Besancon
8x palette EU, 120x80 cm, 5 100 kg
Porteur
11
 h
100
 €
Carpentras
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
50
 €
Carpentras
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
488
 €
Carpentras
Arras
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
433
 €
Carpentras
Mechelen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
17
 h
858
 €
Carpentras
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
10
 h
652
 €
Besancon
Paris
Amiens
Arras
Mechelen
Piacenza
Carpentras

Before/after (last 6 months)

-0,18
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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