CASE STUDY

Securing the delivery of fresh products for regional institutional catering.

A player in the agri-food sector, specializing in the processing of locally-grown vegetables for institutional catering, needed to ensure reliable and on-time transport of fragile goods, while managing the risks of damage and delays. Thanks to stringent carrier selection and a 99.98% damage-free delivery rate, DONE Deliveries secured the transit of pallets of fresh vegetables and preserves between their workshop near Grenoble and regional establishments. This approach combined seasonality, local proximity, and quality preservation.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specializing in preparing and processing vegetables for institutional catering, based in Isère, regularly delivering goods and pallets to schools, hospitals, and public institutions regionally and beyond.

Volume & seasonality

An average of 15 shipments per month with peaks during the September–December period (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Narrow delivery windows (7 a.m.–11 a.m. and 1 p.m.–4 p.m.), customs security seal, secure parking.

Targets

Reduce transit time by more than 3 hours, enable transport visibility

Objectives

Average transit time faster by 4–12 hours, shipment tracking and email notifications via the done space platform, transport cost reduced by over 11%

Grenoble→Poitiers transit time

1707

€

Example job price (Premium)

206

Number of shipments in 2025

99.41%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Grenoble → Poitiers	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	25 h	1707 €
Grenoble → Reims	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	10 h	576 €
Grenoble → Chartres	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	11 h	426 €
Grenoble → Rennes	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	14 h	799 €
Grenoble → Tilburg	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	16 h	499 €
Grenoble → Waterloo	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	13 h	530 €

Poitiers

Reims

Chartres

Rennes

Tilburg

Waterloo

Grenoble

Before/after (last 6 months)

-0,22

Cost per shipment

-2h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez