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Ensuring on-time delivery of high-volume shipments for a European pastry manufacturer.
CASE STUDY

Ensuring on-time delivery of high-volume shipments for a European pastry manufacturer.

This renowned frozen pastry manufacturer, specialist in donuts and industrial sweets, must maintain a constant flow of shipments to major retailers throughout Europe, managing both large volumes and seasonal peaks in demand. The main challenge: maintain shipment punctuality, ensure accurate tracking, and secure vehicle availability for every delivery slot. Through proactive management, continuous supervision, and automated notifications, regularity and service quality are guaranteed—even during the busiest seasons.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Frozen pastry manufacturer; production based in Occitanie, France; B2B shipments to mass retail and foodservice across Europe.

Volume & seasonality

Average of 23 shipments per month with peaks from March to June (+45%)

Units & packaging

Euro pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Fixed loading times, loading assistance, delivery requires mandatory pre-call.

Targets

Immediate access to POD/CMR, transit time reduction of over 3 hours

Objectives

All documents available on the DONE Space platform, average transit time 4-7 hours faster, transport cost reductions of over 13%
28
 h
Laudun-l'Ardoise→Nantes transit time
100
 €
Example job price (Premium)
191
Number of shipments in 2025
99.22%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Laudun-l'Ardoise
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
28
 h
100
 €
Laudun-l'Ardoise
Niort
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
26
 h
1397
 €
Laudun-l'Ardoise
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
17
 h
839
 €
Laudun-l'Ardoise
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
318
 €
Laudun-l'Ardoise
Duisburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
18
 h
511
 €
Laudun-l'Ardoise
Berlin
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
24
 h
1192
 €
Nantes
Niort
Vannes
Auxerre
Duisburg
Berlin
Laudun-l'Ardoise

Before/after (last 6 months)

-0,19
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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