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Providing advanced vehicle availability for premium event food logistics.
CASE STUDY

Providing advanced vehicle availability for premium event food logistics.

A player in event gastronomy designing tailored assortments faced significant responsiveness demands to ensure freshness and punctual deliveries to luxury hotels. Our transport team enabled immediate response to last-minute requests with a 99.97% vehicle availability rate while ensuring fast pickups and deliveries across Paris and the Île-de-France region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of refrigerated catering sets for events and premium hospitality; main workshop in Île-de-France; B2B flows to hotels, caterers, and event venues in France.

Volume & seasonality

Average of 14 shipments per month with peaks during May–July (+24%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per dispatch between 900 and 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Narrow time windows (7am–11am and 2pm–5pm), unloading assistance, all-risk insurance.

Targets

Eliminate delays, reduce transit time by more than 2h

Objectives

98.62% of shipments delivered on time, average transit faster by 4–12h, transport cost reduced by over 19%
7
 h
Paris→Le Havre transit time
100
 €
Example job price (Premium)
109
Number of transports in 2025
98.62%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
100
 €
Paris
Lille
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
293
 €
Paris
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
334
 €
Paris
Nancy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
396
 €
Paris
Zaragoza
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
18
 h
579
 €
Paris
Bologna
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
33
 h
1452
 €
Le Havre
Lille
Tourcoing
Nancy
Zaragoza
Bologna
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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