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Logistics responsiveness for express shipping of artisanal food products in Europe.
CASE STUDY

Logistics responsiveness for express shipping of artisanal food products in Europe.

A high-end food industry player specializing in fine grocery products sought a reliable solution to address volatile demand and ensure transport availability even for urgent orders. With a 99.97% vehicle availability rate provided by our network and the ability to load the same or next day, the logistics provider streamlined shipments to France, Belgium, and Spain, maintaining the expected flexibility and punctuality.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of fine grocery and artisanal specialties; main site in Île-de-France; distribution to retailers, restaurants, and gourmet partners in France, Belgium, and Spain.

Volume & seasonality

An average of 22 shipments per month with peaks during September to November (+36%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight from 1,000 to 2,500 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Same-day delivery, security cord for customs, all-risk insurance.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.61% of shipments delivered on time, all documents available on the DONE Space platform, transport costs reduced by over 9%
5
 h
Chatou→Amiens transit time
408
 €
Example job price (Premium)
104
Number of transports in 2025
99.61%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Chatou
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
5
 h
408
 €
Chatou
Caen
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
454
 €
Chatou
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
626
 €
Chatou
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
484
 €
Chatou
Duisburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
353
 €
Chatou
Cologne
8x palette EU, 120x80 cm, 5 100 kg
Porteur
24
 h
889
 €
Amiens
Caen
Annecy
Le Havre
Duisburg
Cologne
Chatou

Before/after (last 6 months)

-0,12
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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