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Securing food exports with tracked and guaranteed pallets, West Africa.
CASE STUDY

Securing food exports with tracked and guaranteed pallets, West Africa.

Specializing in the distribution of agri-food products, this trader faced the need to ensure the safe transport of sensitive goods to North and West Africa. Our transport team implemented a rigorous carrier verification process, ensuring a damage-free delivery rate of 99.96% and full traceability of the logistics flow. This approach provided visibility and peace of mind during deliveries to regions with high constraints.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Agri-food products trader based in Paris; distribution of dairy products, vegetable oils, and rice to North and West Africa.

Volume & seasonality

Average of 8 shipments per month with peaks during March-June period (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight 1,600 to 2,800 kg.

Delivery constraints

Narrow time slots (8am–12pm and 2pm–5pm), tail lift + pallet truck, fast POD.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.15% of shipments delivered on time, transport cost reduction of more than 9%
11
 h
Paris→Lorient transit time
1061
 €
Example job price (Premium)
174
Number of shipments in 2025
99.15%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Lorient
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
11
 h
1061
 €
Paris
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
100
 €
Paris
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
1
 h
150
 €
Paris
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
749
 €
Paris
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
917
 €
Paris
Madrid
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
22
 h
1318
 €
Lorient
Chartres
Paris
Lyon
Piacenza
Madrid
Paris

Before/after (last 6 months)

-0,2
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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