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Maximum reliability for express delivery of high-end gastronomic products at the airport.
CASE STUDY

Maximum reliability for express delivery of high-end gastronomic products at the airport.

A specialist in the distribution of premium gastronomic products to duty free areas in major European airports needed to meet the challenges of immediate availability and flexibility for its sensitive flows. Thanks to rapid vehicle mobilisation, with a 99.97% availability rate, and same-day loading guaranteed, DONE Deliveries ensured delivery continuity, including urgent requests to and from France, Switzerland, and the Benelux.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of high-end gastronomic products; main network in Île-de-France; B2B deliveries to major airports and duty-free areas in Western Europe.

Volume & seasonality

Average of 12 shipments per month with peaks during April-July period (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,100 and 2,800 kg.

Delivery constraints

Same-day pick-up, unloading assistance, delivery by mandatory prior call.

Targets

Reduction in transit time by over 4h, immediate access to pod/cmr

Objectives

Average transit 4-7h faster, all documents available on the done space platform, transport cost reduction of over 12%
24
 h
Paris→Annecy transit time
1776
 €
Example job price (Premium)
135
Number of transports in 2025
99.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Annecy
16x palette EU, 120x80 cm, 7 400 kg
Porteur
24
 h
1776
 €
Paris
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
486
 €
Paris
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
388
 €
Paris
Besancon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
658
 €
Paris
Rotterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
656
 €
Paris
Frankfurt am Main
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
10
 h
437
 €
Annecy
Grenoble
Mulhouse
Besancon
Rotterdam
Frankfurt am Main
Paris

Before/after (last 6 months)

-0,13
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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