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Ensuring transport availability for the organic, fair trade coffee sector in France.
A food industry player committed to fair trade and organic farming, specializing in coffee, chocolate, and tea for organic networks. Facing irregular demand and large volumes to supply over 1,000 sales outlets in France, this specialist needed to ensure fast and regular pick-ups, even during peak periods. Thanks to the reactivity of the transport provider, 99.97% vehicle availability, and flexibility in loading time slots, all flows were secured, including during emergencies or seasonal surges.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Cooperative agri-food company specialized in organic products from fair trade; main site in Nouvelle-Aquitaine, primarily serving specialized stores in France.
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Volume & seasonality
Average of 21 shipments per month with peaks during March-June period (+35%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and corner protectors, total weight per shipment from 1,200 to 2,500 kg.
Delivery constraints
Fixed loading hours, tail lift + pallet truck, GPS tracking.
Targets
Ensure transport visibility, trucks available on demand.
Objectives
Transport tracking and email notifications on the DONE Space platform, average truck availability of 99.54% of orders placed, reduction in transport costs by over 12%.
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Cabanac-et-Villagrains → Bordeaux | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 1 h | 50 € |
Cabanac-et-Villagrains → Marseille | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 11 h | 760 € |
Cabanac-et-Villagrains → Rennes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 9 h | 394 € |
Cabanac-et-Villagrains → Tours | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 6 h | 639 € |
Cabanac-et-Villagrains → Alkmaar | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 20 h | 559 € |
Cabanac-et-Villagrains → Duisburg | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 33 h | 1396 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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European countries
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Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
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