CASE STUDY

Securing B2B Transport of Fragile Food Products with Specialized Transport Expertise.

A player in the artisanal gluten-free bakery sector, this professional based in Nouvelle-Aquitaine combined food production with cultural events management. He needed to ensure the reliable delivery of his sensitive goods to distribution points and partners while guaranteeing their integrity, especially during seasonal peaks. With the dedicated support of specialized teams and enhanced monitoring, DONE Deliveries provided smooth logistics and high vehicle availability, tailored to the challenges of the artisanal food sector.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal producer of gluten-free bakery products and operator of cultural venues; based in Bordeaux; distribution to retailers, restaurateurs, and event partners across France.

Volume & seasonality

An average of 21 shipments per month, with peaks during June-August (+40%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, securing straps and anti-slip mats, total shipment weight between 900 and 2,200 kg.

Delivery constraints

Same-day delivery, security rope for customs, all-risk insurance.

Targets

Immediate access to POD/CMR, reduction of transit time by over 3h

Objectives

All documents available on the DONE Space platform, average transit time 4-12h faster, reduction in transport costs by more than 11%

Bordeaux→Lorient transit time

100

€

Example job price (Premium)

119

Number of transports in 2025

98.87%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Bordeaux → Lorient	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	11 h	100 €
Bordeaux → Poitiers	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	7 h	100 €
Bordeaux → Troyes	5x palette EU, 120x80 cm, 900 kg	VAN	11 h	505 €
Bordeaux → Montpellier	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	8 h	336 €
Bordeaux → Hamburg	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	25 h	484 €
Bordeaux → Dortmund	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	20 h	447 €

Lorient

Poitiers

Troyes

Montpellier

Hamburg

Dortmund

Bordeaux

Before/after (last 6 months)

-0,21

Cost per shipment

-6h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez